Shipping policy
These Terms of Use (“Terms”) are a legal agreement between you and Alice Mushrooms, Inc. (“Alice Mushrooms,” “we,” “us,” or “our”) and the user of Alice Mushrooms’ Services or Products (as hereinafter defined) (“you” or “your”). We make our website https://alicemushroomusa.com/ (“Website”) available in order to provide you with information about our company, products and services, and also so that you can order our products. Your use of the Website, any related mobile applications, our owned and operated social media channels, and our mushroom chocolate delivery service and any services we provided in connection therewith (collectively, the “Services”), as well as your purchase of Alice Mushrooms products through the Services (“Products”), are subject to these Terms.

Products, Orders, Shipment, Pricing and Payment.

5.1 Pricing Changes. Product pricing and our delivery charges, if any, will be as quoted through the Services from time to time, and may not include applicable taxes. We reserve the right to change our subscription plans or adjust pricing for our Products in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. If you have not cancelled your subscription within the specified time after receiving notice of a price change, your subscription will auto-renew at the price indicated in your notice.

5.2 Payments. If you purchase a subscription to our Products, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your subscription. Payment for all Products must be by credit or debit card. We accept payment with American Express, Visa and Mastercard. We reserve the right to change the payment methods we accept at any time. You acknowledge and agree that all information you provide with regards to a purchase of our Products, including, without limitation, credit card or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any credit card you provide when completing a transaction.

5.3 Credit Card Authorization. You may see credit card authorization holds when you (i) add or update your method of payment, (ii) purchase a paid, recurring subscription, or (iii) sign up for a free trial subscription. Authorization holds, pre-authorization holds, and pending charges are common anti-fraud practices that do not represent actual charges. The amount and duration of the hold varies depending on your credit card company’s policies, but generally speaking, this activity appears as a $1 (USD) charge that is released once your credit card is validated. Feel free to contact your credit card company with any questions.

5.4 Order Acceptance; Shipment. Once we receive your order for Products, we will provide you with an order confirmation. Your receipt of an order confirmation, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Alice Mushrooms reserves the right, in its sole discretion to accept or decline your order, cancel your subscription or order, or limit Product quantities for any or no reason. If we cancel an order after you have already been billed, then we will refund the billed amount. [For most orders, you will be charged at the time your order is placed. In the event of cancellation, Alice Mushrooms will refund your payment.] Title and risk of loss for any purchases of Products pass to you upon our delivery to our carrier. We reserve the right to ship partial orders (at no additional cost to you), and the portion of any order that is partially shipped may be charged at the time of shipment. All orders are shipped using one of our third party couriers. Online tracking may be available at our courier’s website (for example, FedEx), though we make no warranties regarding its availability because it is not under our control. While deliveries may be scheduled for a specified arrival, we cannot guarantee delivery by any specific date or time.

5.5 All Products available through the Services are for personal use only. You may not resell any of the Products that you purchase or receive from us. If you are a wholesaler or retailer interested in purchasing items in bulk, please email sales@alicemushroomusa.com.

5.6 All offers of Products as they are displayed via the Services are subject to availability. Alice Mushrooms reserves the right to modify the items offered via the Services at any time. If a Product is not available for shipping promptly after you place your order, or upon the next delivery date under your subscription, you will be notified, and you may choose to order a different item that is then-currently available, to wait until the product is available (if it will be available again in a timely manner) or to cancel your order. Alice Mushrooms shall not be liable if Products are not in stock or otherwise not available. If a Product is listed at an incorrect price or with incorrect information due to typographical error or otherwise, we reserve the right to not process or to cancel any orders placed for such Product.

5.7 We may change our Products, in our sole discretion, to reflect changes in relevant laws and regulatory requirements which impact either the pet food market or the natural products markets in the US or other relevant countries, or to implement minor technical adjustments and improvements. Pursuant to applicable law and regulatory requirements, we will advise you if there is likely to be any significant difference in the Products.